Food Security
To ensure food security and maintain high standards, a manual inspection process is followed before onboarding any food partner. Our team conducts thorough checks of each kitchen to verify cleanliness, hygiene practices, and overall food safety. Only after passing these evaluations are the kitchens approved and added as verified sellers. This rigorous process helps us guarantee that the food reaching customers is safe, hygienic, and of top quality.
1. Ensuring Food Security
Before any food supply is approved, our dedicated team manually inspects kitchens on-site.
We check for hygiene standards, cleanliness, food storage conditions, and safe cooking practices.
These checks are crucial to preventing contamination and ensuring food safety at the source.
Every step is documented and reviewed to maintain consistency. This thorough process helps build trust and delivers peace of mind to our customers.
2. On-Site Kitchen Inspections
We physically visit partner kitchens to assess their safety standards.
This step is crucial in maintaining the overall quality of the food ecosystem.
Our inspections cover everything from kitchen layout and cleanliness to staff hygiene and waste management.
We also observe food preparation methods to ensure compliance with safety protocols.
Regular surprise checks are conducted to uphold consistent standards.
These inspections are not just one-time events—they’re part of an ongoing commitment to food safety and quality assurance.
3. Partner Verification
Only those kitchens that meet our strict food safety and quality criteria are approved and added as verified sellers on our platform.
We evaluate each partner’s compliance with hygiene standards, ingredient sourcing, and food handling practices.
This verification ensures that every seller is trustworthy and reliable.
Our goal is to build a network of partners who share our commitment to delivering safe and high-quality food.
We believe that strong partner accountability is key to maintaining customer trust and satisfaction.
4. Commitment to Quality
Our mission is to deliver safe, hygienic, and high-quality food to every customer by maintaining a rigorous kitchen screening process.
Quality is never compromised at any stage of the food journey — from sourcing ingredients to final delivery.
We continuously monitor partner performance through regular audits and customer feedback.
Training and support are provided to our partners to help them maintain best practices in food safety.
By setting high standards and offering guidance, we ensure a consistent experience for our customers.
Our commitment to quality is not just a process — it’s a promise we stand by every day.
